INSTALLER RESOURCES
Contact
For urgent questions in the field, call the installer support line or, for questions that are not time-sensitive, feel free to reach out via email at one of the emails below:
Installer Support Line
+1 (703) 232-1427
9am-5pm EST | Press 4 for installation and field support
Email For Installers
For technical support: support@connectder.com
For returns or component related questions: RMA@connectder.com
Documents
IslandDER™ Product Manual
IslandDER™ Tech Specs
Solar MSA Product Manuals
Version 4: ConnectDER Solar MSA V4 – Installation Manual
Version 5.1: ConnectDER Solar MSA V5.1 – Installation Manual
Version 5.2: ConnectDER Solar MSA V5.2 – Installation Manual
Solar MSA Tech Specs
Version 5.1: ConnectDER Solar MSA V5.1 Technical Specifications
Version 5.2: ConnectDER Solar MSA V5.2 Technical Specifications
EV MSA Product Manual
EV MSA Tech Specs
Supply-Side Solar and EV Interconnection
in Minutes
Help your customers go solar and charge an EV without requiring an electrical panel upgrade.
How It Works
ConnectDER meter socket adapters are installed directly between the utility meter and the meter socket, creating a simple, accessible, outdoor interconnection point for DERs such as solar and EVs. Avoid old, difficult-to-access and non-code compliant main breaker panels and reduce the need for highly technical and dangerous site visits.
Our adapters work in virtually every residential meter socket in the U.S. and provide a quick, consistent, and easy-to-train process for tie-in.
These upgrades typically cost thousands of dollars. ConnectDER saves homeowners $1000 on average.
Our technology provides a consistent, reliable method that does not alter existing service equipment, minimizes installer impact inside the home, and is easy for electrical inspectors to understand.
Don’t Just Take Our Word For It; Hear Why Installers Love Us